Almost three-quarters of Dutch companies (72%) see a lack of cooperation between business and IT as the biggest challenge to overcome when implementing hyperautomation technology.
This is according to a survey by Ciphix among dozens of Dutch companies.

If there is no close collaboration between business and IT, IT teams can develop hyperautomation solutions that do not fully align with the needs or priorities of the business with the result that it is very difficult to capitalize on the value of what is delivered.In addition to a lack of collaboration, a lack of resources and skills (64%) and a lack of vision for digitization (60%) are cited as major challenges for companies looking to implement hyperautomation technology.

Respond faster and more flexibly to market changes
The main reason for companies to consider hyperautomation technology is that they want to respond faster and more flexibly to market requests (52%).
In addition, companies want to accelerate application development (36%) or provide the business with tools that allow them to build applications themselves (28%).

Asked about the three biggest risks if hyperautomation is not adopted in the next five years, companies fear operational inefficiency, higher operational costs and lower productivity the most (80%).
In addition, companies fear not being able to respond well to trends and market changes anymore (64%) and losing their competitive edge (40%).

Marijn van de Poel, Chief Strategy Officer at Ciphix: “By combining different technologies, many business processes today can be optimized and automated, which significantly improves the productivity and competitiveness of companies. However, our customers, prospects and partners indicate that there is still a lack of collaboration between business and IT, which limits the value of implementations. This is a shame, because smart automation actually offers enormous opportunities to better utilize human potential. With our expertise, we are happy to help break down these barriers and support a future-proof business in the Netherlands.”