Operational remote monitoring

Achieve ultimate efficiency: Transform maritime processes with advanced digital solutions and real-time monitoring.

Reason

The maritime industry faces unprecedented challenges due to changes in other sectors, integration of supply chains and international regulations. Traditional manual controls in complex production lines are time-consuming and do not provide enough grip on quality and insight, something many companies in the industry struggle with. The importance of digitally effective collaborative (unmanned) ships and systems for maritime safety and security is critical to staying ahead of the competition and future-proofing the industry. Many of these issues can be solved with good technology.

Remote monitoring
All data collected in one system
Preventive signaling
Prevent problems
Control of after sales
Developing new business

Approach

Bizzomate has developed a 4-step approach to define the right software solutions:

Discovery;
Define;
Designs;
Do.

The first step begins by properly mapping out the user journey. What does the customer want and what do they need? Understanding this journey well has the effect of increasing the likelihood of user acceptance. Switching from a familiar system to a new digital system can be exciting. But if the system is completely set up to meet the user’s needs, the switch is easy.

In addition to insight, speed is crucial for innovation; products must be brought to market quickly and continuously improved. The development platform and phased approach allowed a prototype to be built in one week, which could be validated with customers. After four sprints, the first minimum viable product (MVP) was ready, after which customers asked for additional functionality. This feedback was incorporated immediately, which increased support for the solution and accelerated implementation.

The solution

Operational Technology (OT) talks in different data than Information Techology (IT), so these systems basically communicate poorly with each other. Bizzomate is using IoT (Internet of Things) to close this gap. IoT translates to a single platform where all data can be read.

Within weeks, Bizzomate developed a responsive web app for mobile use that gives users real-time access to operational parameters of vessels and projects. These parameters combine sensor data from the vessel with manual input from the vessel operator and are combined into a daily report for the owner. The app is constantly being improved, with hands-on experience being crucial for optimizations.

Mendix -the market-leading Low-Code platform- enabled rapid development of multidevice pages by using off-the-shelf widgets for quick data viewing. Integrations with other systems via REST APIs allowed the team to focus on what and why to build, rather than how.

Watch the Royal IHC case video

The result

The result in divisible into values: technical and business.
The technical value is the time-to-market. Bizzomate was able to create a workable prototype within a few weeks. This prototype, or MVP, is now being used in practice to gather feedback from real users.

The business value is that companies are able to outpace their competitors by becoming a more service-oriented provider and better advise and support their customers based on newly collected data.

Reduced time to market
Iterative sprints enable innovation in weeks
Better advice
Digitization provides faster and more insight into usage data and areas for improvement
Higher customer engagement
Customer validation and co-creation create support and better apps

Customer case studies